Frequently Asked Questions
Where is this product made?
Sting-Less is proudly made in the USA with a focus on quality, safety, and performance.
How long does shipping take?
Orders are processed within 1 business day. Standard shipping typically takes 3–5 business days depending on your location.
Do you offer free shipping?
Yes. We offer free shipping when you purchase two or more items.
Where do orders ship from?
All orders are shipped from Madison, Alabama, in the United States to ensure reliable domestic delivery.
What is your return policy?
If you’re not satisfied with your purchase, you can request a refund within 30 days of delivery. Please contact us and we’ll make it right.
What if my order arrives damaged or incorrect?
If your order arrives damaged or you received the wrong item, reach out to us and we’ll quickly send a replacement or resolve the issue.
How can I contact customer support?
You can reach us anytime through our contact form or email. We aim to respond within 1 business day.
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, we’ll do our best to make changes or cancel it. Contact us as soon as possible after placing your order.
Do you offer wholesale or bulk pricing?
Yes. For wholesale, bulk orders, or private label inquiries, please contact us directly and we’ll provide more information.
Do you charge sales tax?
Sales tax is applied where required by law. If you have a valid resale certificate, please contact us prior to ordering.